FAQ - Pricing

 

Question 1 : Are the prices listed on the site final for printing?

The prices listed on our site for printing services generally reflect the base cost of the products. However, these prices may not include additional factors that could affect the final cost, such as:

1. Customization Options: Choices like paper quality, finishes (e.g., gloss, matte), special inks, or other enhancements.
2. Order Size: Discounts for bulk orders or surcharges for small quantities.
3. Additional Services: Design services, proofing, expedited processing, or special handling.
4. Shipping and Handling: Costs associated with delivering the final product to your location.
5. Taxes: Applicable sales taxes based on your location.

Question 2 : How do I know the total cost for printing services?

To determine the total cost of your printing order, follow these steps:

1. Customize Your Order: Begin by selecting the desired product and customizing it with your preferred options (e.g., size, paper type, finishes). The price may adjust based on these selections.
2. Add to Cart: Once you've configured your product, add it to your cart. The cart will typically display the base price along with any adjustments for customization.
3. Enter Shipping Details: Proceed to the checkout page and enter your shipping address. This step is crucial, as it allows the system to calculate applicable shipping fees and taxes.
4. Review Additional Charges: Carefully review the total cost breakdown, including:

• Base price
• Customization costs
• Shipping and handling fees
• Taxes

1. Final Confirmation: Before completing your purchase, ensure that the final total accurately reflects all costs. If any discounts or promotional codes apply, they should be displayed and deducted from the total.
2. Contact Support for Clarification: If you have any questions about the pricing details or encounter unexpected charges, contact our customer support team. They can provide clarification and ensure transparency in the billing process.

This process ensures that you are fully aware of all costs associated with your printing order, allowing you to make an informed purchase decision.

 

FAQ - Payment

 

Question 1 : Can I make the payment in cash?

For most online services, cash payments are typically not an option due to the nature of the transactions, which are often conducted digitally. Our standard accepted payment methods usually include:

1. Credit/Debit Cards: Visa & MasterCard.
2. Bank Transfers: Direct transfer from your bank account.
3. Other Digital Payment Methods: Depending on your location, we may also accept other digital payment platforms.

In-Store or Local Pickup Options: If our company has a physical store or offers local pickup, cash payment might be available at the time of pickup. This option would depend on the specific policies of the store and whether they accept cash transactions.

How to Confirm Payment Methods: To confirm if cash payment is possible for your specific order or situation:

1. Check the Payment Options at Checkout: During the checkout process on our website, the available payment methods will be listed. If cash is not an option, it won't be displayed.
2. Contact Customer Support: If you're unsure or have specific needs, you can contact our customer support team to inquire about alternative payment methods, including cash payments.

Special Arrangements: In some cases, we may accommodate special arrangements for cash payments, such as during events, in-person consultations, or other unique circumstances. Please reach out to our support team to discuss any specific requirements you may have.

For the most accurate information, please refer to our payment policies or get in touch with customer support to explore all available options.